GPs rally to keep new Stourbridge super surgery afloat after flood

The new Lion Health centre.

The new Lion Health centre.

First published in News
Last updated

STOURBRIDGE GPs rallied to keep the new Lion Health centre afloat this morning (Friday May 9) after being hit by a surprise flood – just weeks after opening.

A burst pipe in an upstairs consulting room threatened to cause chaos at the new state-of-the-art super surgery in Lowndes Road, which opened on April 14.

But determined doctors managed to keep disruption to a minimum and rallied to maintain patient appointments after the flood occured at 7am.

Dr Carol Griffiths said: “When we came in it was under two inches of water and it took the electrics so we couldn’t get anything on the phones as soon as it happened.

“The contractors - Agile Building Services - came in quickly though and we were back running normally within one-and-a half hours.

“The staff coped magnificently and we managed to contact all the patients and arrange for everybody to be seen with minimal delays.”

The new health centre, off Lowndes Road, was created from the ruins of the historic Foster and Rastrick foundry where the famous Stourbridge Lion steam engine was built.

One of the biggest of its kind in the country – the facility caters for up to 25,000 patients and comprises 36 consulting rooms, a nursing suite, minor surgery unit, physiotherapy suite and gym, pharmacy and dental practice, lecture theatre, teaching facilities and a 132-space car park.

Comments (2)

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11:01am Sun 11 May 14

oldbag45 says...

I was at the center at 8.30, no one was allowed in the building, the receptionists were stood outside writing names on a bit of paper and the only doctors i saw were leaving. i was told i would be contacted to rearrange my appointment but did not hear anything at all on friday. looks like another long wait for an appointment. according to your report it was all sorted within an hour and half so i should have been seen but me and everyone else turning up was being turned away.
I was at the center at 8.30, no one was allowed in the building, the receptionists were stood outside writing names on a bit of paper and the only doctors i saw were leaving. i was told i would be contacted to rearrange my appointment but did not hear anything at all on friday. looks like another long wait for an appointment. according to your report it was all sorted within an hour and half so i should have been seen but me and everyone else turning up was being turned away. oldbag45
  • Score: 1

11:01pm Wed 14 May 14

viktoria says...

"One of the biggest of its kind in the country"

Did anyone else give up trying to phone Worcester Street Surgery in the past? Are they big enough now to be able to answer the telephone?
"One of the biggest of its kind in the country" Did anyone else give up trying to phone Worcester Street Surgery in the past? Are they big enough now to be able to answer the telephone? viktoria
  • Score: 1

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