AN outraged mum fears she will never get her money back from a children’s party organiser after her daughter’s big day ended in tears.
More than 60 disgruntled parents complained after arranging an event through Little Divaz, which runs pampering sessions for youngsters.
In some cases, parents claim the organisers have not even turned up to the parties they have booked.
Kidderminster mother, Paula Manning, aged 36, paid £100 for her daughter Katie’s eighth birthday party in January.
Katie and seven of her friends were left disappointed, however, when the member of staff left after 30 minutes - despite being booked for two hours, according to Miss Manning.
She explained: “My daughter cried for two days after the party, thinking she wasn’t special.
“The kids were supposed to be made up like princesses but it was a joke. I was absolutely livid.”
Dudley Trading Standards is currently investigating after receiving two complaints about the firm.
When the News made attempts to contact Katie Brown, managing director of Little Divaz, we received no response.
And the Little Divaz website has been shut for reconstruction since Monday March 29.
Miss Manning, a self-employed cleaner, booked the party after seeing the company’s website, which promised to make the children “look like film stars”.
She said: “When the woman turned up, she only put a bit of cheap nail polish on their nails, which started falling off a few minutes later. She didn’t even ask whose birthday it was and made no effort with the kids.”
Miss Manning said she has since repeatedly called and emailed the the company - but has had no reply.
She added: “I’ve been trying so hard to get my money back but I’ve given up on that now.”
Other dissatisfied customers from across the Midlands have also hit out at the company, setting up Facebook groups and blogs to make their feelings known - to try and ensure other little girls are not left disappointed.