A STOURBRIDGE woman has come away with one of the top prizes of this year’s Business Travel People Awards.

Julie Kendrick, who works for FCm Travel Solutions, scooped the award for Operations Manager of the Year.

Organised by The Business Travel Magazine, The People Awards recognise individuals and teams within travel management companies and travel suppliers whose professionalism and business excellence make them stand out from their industry peers.

The Operations Manager of the Year trophy is awarded to individuals who demonstrate the ability to provide excellent customer service using an innovative, practical and strategic approach across operational management.

Jo Greenfield, general manager of FCm UK, said: “We are all delighted for Julie as she truly deserves to win this award.

“She is a consummate professional and always has time to help or advise customers, team leaders, consultants and senior management.

“Julie works tirelessly to implement customers correctly; mapping their needs into our internal systems; and never drops the ball.

“Her knowledge, common sense, attention to detail and approachability make her an absolute superstar in our business.”

The judging panel, made up of a highly experienced team of business travel professionals, praised Julie, saying her “methodical approach was evidenced by client testimonials”.