Council team's accolade (From Stourbridge News)

Council team's accolade

9:10am Saturday 23rd February 2008 in Local

Dudley Council's land charges team faced stiff competition at the finals of the 2008 Local Land Charges Awards.

The national awards organised by C-NLIS (Council for the National Land and Property Information Service) recognise the work of local authorities which have provided an outstanding service in the local land charges industry in the last year.

Dudley's land charges team carry out searches for people buying a property or land in the borough.

The team has held the charter mark for excellence in customer service since 1992 and has a 100 percent record for meeting its target of completing a search within six working days.

The team was shortlisted in two categories, the customer satisfaction award for personal searches and the customer satisfaction award for local authority searches after customers up and down the country voted.

Despite narrowly missing out on the top prize the team was presented with finalist awards in both categories.

Councillor Pat Martin, cabinet member for law and property, said: "This is a great result.

"Buying a new home or plot of land can be stressful so excellent customer service from the local land charges team goes a long way in making the process much easier."