PEOPLE fleeing domestic abuse can access a 'safe space' at the Merry Hill branch of TSB.

The bank has created such spaces in nearly 300 branches including its outlet at Merry Hill shopping centre where people can get specialist support.

Domestic abuse prevention charity Hestia partnered with the bank and police forces to roll out the scheme after seeing domestic abuse cases surge in the past year.

The scheme was initially developed during the coronavirus pandemic in response to people suffering domestic abuse being trapped at home with their abusers.

It has now been rolled out nationally following pilots at TSB’s Worcestershire, Herefordshire and Shropshire branches over the past six months.

Carol Anderson, director of TSB’s branch network, said: “It’s clear during lockdown victims of domestic abuse have had fewer opportunities to seek help safely.

“For some, going into their local bank will be one of the few connections they have with the wider community and in partnership with Hestia we’ll be there to offer that support when they need it most.”

TSB branch staff have received specialist training to increase their confidence in responding to disclosures of domestic abuse and they will provide victims with access to a safe space in their branch.

Victims can use a private room to make telephone calls, speak to a trained staff member and contact the police if necessary.

Support is available to both TSB customers and non-customers and adheres to current health and safety regulations.

People can find safe spaces located in various businesses at