A Stourbridge-based pipework supplier has announced a new four-year IT partnership.

Stourflex, a specialist in pipework expansion products, entered into a collaboration with IT specialists Minster Micro back in 2020.

Since then, the Kidderminster-based company has managed to overhaul and integrate Stourflex's sales, stock, customer relations, accounting and payroll software on the Pegasus platform.


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Four years on, Stourflex has reported the growth of its office and warehouse facility following significant growth periods and increased turnover.

This improvement is attributed to better customer relations via the new CRM system and improved stock and sales management.

Head of sales at Minster Micro, Paul Taylor, said: "Since 2020 we’ve worked extremely hard to understand Stourflex, it’s people, its systems and its ways of working.

"That process has paid dividends as it allowed us to advise and implement a range of IT solutions, remove old legacy systems, and introduce modern software which we knew would improve the company’s efficiency and help fulfil their growth plans."

“It has been a tremendous relationship and to see Stourflex expanding even further at their Wordsley premises to accommodate their growth is brilliant.

"We’re proud of the role we have played and how our support has given the team confidence during their expansion.”

Mike Garrington, managing director of Stourflex, said: "Four years ago we knew we lacked a proper integration of our outdated systems.

"Our sales, accounts, payroll and stock systems simply weren’t joined up but after advice and Paul’s real dedication to solving our issues, means we are now ready for the future."

He added: “When you look at where we are now, the difference is night and day.

"The new system has allowed for far improved customer relations through the CRM system, the better management of our stock, and vast improvements in how we track sales performance."