A housing block described as "ringing wet, and full of mould" is at the centre of long-running complaints.
Residents say problems at Kennedy Court in Stourbridge are getting worse and repairs promised by Dudley Council have not been carried out.
Andrew Boughton, 60, who lives on the 11th floor of Kennedy Court in Green Street with his partner, has spoken out about persistent disrepair and safety concerns.
Mr Boughton said: "I don't know where I stand anymore.
"It's just getting worse.
"I regret moving in here I do."
He said water seeps into his flat through the roof.
Promised repairs have not materialised, he claims, with the council just painting over it.
He said: "The 11th floor is absolutely ringing wet, and full of mould that is only getting worse."
He said a neighbour has already moved out due to mould issues.
Further issues have been left unaddressed, including a cracked wall.
Mr Boughton said: "The wall cracked so much that a photo fell straight off the wall."
He claims to have contacted Dudley Council repeatedly, but the main roofing issues remain unresolved.
He said he was told the windows would be replaced before he moved in eight years ago, yet no work has been done.
Dudley Council said it is in the process of appointing a major works contractor which will commence a ten-year programme of works to refurbish its social housing, with works to Kennedy Court planned for the initial stages of the programme.
A spokesperson for the council said: "A survey has been carried out of the exterior of the building, and we will be contacting residents to inform them of the outcome of this.
"We have made a visit to the property concerned, with mould treatment and cleaning works also having now taken place.
"We will be contacting residents to reassure them of our plans for refurbishment and repairs to upgrade the block."
Councillor Ian Bevan, cabinet member for housing, said: “In March 2023, Dudley Council self-referred to the regulator of social housing due to concerns with data quality and performance reporting relating to property checks and efficiency data.
“The local authority then commenced a compliance recovery project, focusing on improving data, processes and systems to provide assurance on the safety and wellbeing of residents and our social housing stock.
“Significant progress has been made and we are now in the final stages of having the regulatory notice removed. Our focus however is on ongoing compliance and investment in our housing stock, irrespective of any regulatory intervention, as we seek to develop and maintain homes that we are proud to own and let.”
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