Neighbours have described the moment they realised a house was on fire.
The blaze broke out on Tuesday (November 10), at around 2.45pm on Two Gates Lane in Cradley.
A woman whose daughter lives next door to the affected property said she rushed to the scene after being alerted.
She said: "My daughter contacted me to say there's a fire next door, so I rushed back.
"She managed to go inside and get the cat.
"I really feel for the owner of the house affected by the fire. It's terrible."
The neighbour said her daughter's home suffered smoke damage, but was otherwise largely unaffected.
She said: "There is smoke damage and it smells inside of smoke.
"One of the windows has melted but apart from that, touch wood, the house is okay."
Another resident described how they thought the smoke was "fog" at first.
She said: "I thought it was fog at first but then I realised it was smoke."
West Midlands Fire Service said the first crews arrived within five minutes of being mobilised.
A spokesman for West Midlands Fire Service said: "Shortly before 2.45pm on Tuesday (November 10), we responded to Two Gates Lane in the Cradley area of Dudley.
"Three fire engines and two 4x4 brigade response vehicle from Haden Cross, Brierley Hill and Oldbury stations attended, the first arriving within five minutes of being mobilised.
"This is a severe fire affecting the ground floor of a two-storey house.
"Firefighters wearing breathing apparatus are working to extinguish the blaze and are making good progress.
"Everyone has been accounted for.
"The adjoining properties on either side of the affected house haven’t been affected."
Part of the road was closed in both directions following the fire with crews being scaled down by around 4.30pm.
Fire crews were seen leaving the scene shortly after 5.30pm.
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