HOW refreshing to hear about Cultures United especially as I read the article a few hours after an incident on a Travel West Midlands bus.

A passenger complained to the driver because he had said bloody' while showing his ticket.

I didn't hear all the conversation, but the man said to the driver, "Don't use that word to me or I will report you, you are a public servant, emphasizing it."

The driver said he was not, the passenger repeated that he was a public servant.

A few minutes later the passenger phoned someone to say he was taking the matter further, giving bus number and route.

The language that is used today by young and old, I thought he was over-reacting and felt rather sorry for the driver, as they have to put up with a lot of abuse from some of the public.

I suggest the passenger visits the www.culturesunited.org.uk site.

Maybe he could learn some tolerance.

P Reece Wollescote